Our general terms and conditions (GTCT)

1. Area of application / validity

Our general terms and conditions are valid for all contracts and deliveries made through our website www.fabricfrontline.ch.

Fabric Frontline Zürich AG is entitled to adapt these general terms and conditions at any time. Applicable are always the published GTCT at the time of the purchase.

2. Registration / Purchase / Order Processing

Fabric Frontline Zurich AG is not obliged to accept the registration or the order of a customer. Furthermore, we are not obliged to hold all products and services offered on www.fabricfrontline.ch available for purchase. Products or services which are not in stock / not available at the time of purchase will be removed from the order and, provided that the payment is already done, be credited to the customer.

Fabric Frontline is entitled to adjust its offers on www.fabricfrontline.ch at any time.

The prices published in our online shop are in Swiss Francs (CHF) and include Swiss VAT.

For deliveries to Germany, Swiss VAT will be deducted during check out and German VAT will be added instead.

We will deduct Swiss VAT and process all deliveries in other countries than Switzerland and Germany without VAT. Applicable Duty- and VAT of the country of destination will be charged by the courier’s service.

3. Payment methods and shipping costs

We accept payments by debit- / credit card (VISA, Mastercard, American Express), by Swiss Postfinance card, or by advance payment.

Costs for packaging and shipping are

- within Switzerland: CHF 7
- within Europe: CHF 12
- all other countries: CHF 18

Costs for duties and taxes (in particular VAT), may incur outside Switzerland and Germany please contact the customs authority of the destination country for further information.

4. Contract conclusion

By clicking on the button “buy now” you send us a binding purchase order of the products and services in your basket. The contract is concluded by sending our delivery confirmation or by delivery of the goods latest.

5. Return of goods / customer service

The delivery must be checked on receipt, if there are apparent defects or transportation damages, the receiver must make an immediate complaint on the delivery receipt of the courier’s service.

Customers are authorised to return purchased goods within 10 days after receipt, it must be made in time to meet the deadline.

The return of the goods has to be done in original packaging, labels must not be removed. Precondition for the return is that the products were only worn for fitting, the same way it is common in any retail shop, and that the returned merchandise is clean and undamaged.

Any cost for returns have to be born by you and must be sent to the following address:

Fabric Frontline Zurich AG, Reconsignments, Ankerstrasse 118, CH-8004 Zürich, Switzerland.

Our customer service is happy to assist you. Please call +41 44 246 74 74 (office hours).

6. Intellectual property

All content on our Fabric Frontline website is protected by copyright and property of Fabric Frontline Zurich AG. Any kind of reproduction, publication, distribution and modification is not allowed.

It is strictly prohibited to sell or use our design, in original, modified or for designing a third party product. The brand Fabric Frontline is property of Fabric Frontline Zurich AG. Each use by third parties is prohibited, except with our previous written consent.

7. Personal data

Fabric Frontline Zurich AG uses your personal data exclusively for the processing of your order and your personal information. We commit not to sell or exchange any personal data without your prior consent.

We use Google AdWords Conversion Tracking ("GACT"), a web analytics solution of Google Inc. ("Google"). GACT uses Cookies which are saved on your computer. You find googles privacy policy on following web page: http://www.google.com/intl/en/policies/privacy.

8. Limitation of liability

Fabric Frontline Zurich AG shall not be liable for damages which originate from the use or impossibility of use of our website. This includes damages from installed malware on our web pages, like virus, worms and trojans, which were not knowingly installed by us.

9. Applicable Law and Jurisdiction

This GTCT and all legal acts with Fabric Frontline Zurich AG shall be solely subject to the laws of Switzerland. Exclusive place of jurisdiction is Zurich.

10. Severability clause

If any of the Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable, to the extent and within the jurisdiction which that term or condition is illegal, invalid or unenforceable, it shall be seperated and deleted from this clause and the remaining terms and conditions shall remain in full force and effect and continue to be binding and enforceable. Instead of ineffective or missing regulations of this GTCT, the respective legal regulations according to Swiss law shall be applied.

Version: August 2013